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Shipping

SHIPPING DELIVERY POLICY

Last updated September 10, 2025



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://re-tail.cms.webnode.page/legal/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for All purchases. Pickups are available Monday to Friday during business office hours. An email confirmation will be sent to you when your order is ready for collection. Please do not come to collect your order until you have received confirmation.

Shipping Fees

We offer shipping at the following rates:


To your door
5 - 7 business days		Collect from Store
5 - 7 business days		Special Arrangement via email
5 -7 business days
1-10kg
125ZARFREE
TBC
10-15kg
175ZARFREE
TBC
15-20kg
225ZARFREE
TBC
Over 20kg
TBC via emailFREE
TBC

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your order is packaged we will send you an email with your tracking number. Please do not track your order until you have confirmation that your order has been sent.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

We are unable to ship to some outlying areas. If you are in an outlying area, please confirm your address by email once you have placed your order

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: __________.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: